Why am I not receiving the OTP?
Today, I received a message from ICAI stating that my picture wasn’t acceptable, so I uploaded a new one. However, I’m not getting the OTP. I’ve tried resending it multiple times and even repeated the entire process, but nothing seems to be working. What should I do?
One response
It sounds frustrating to not receive the OTP, especially after trying multiple times. Here are a few suggestions you can try:
Check Your Phone Number: Make sure that the mobile number you registered with is correct and active. Sometimes a small typo can cause issues.
Network Issues: Ensure that you have a good network connection. Sometimes weak signals can delay OTP messages.
SMS Block & Settings: Check if your phone has any SMS blocking settings or apps that may be blocking messages from unknown numbers.
Try a Different Method: If possible, see if there is an option to receive the OTP via email instead.
Clear Cache: If you’re using an app or website, clearing the cache or using a different browser may help.
Contact Support: If none of the above work, reach out to ICAI’s support directly. Provide them with the details of your issue, and they should be able to assist you further.
Wait and Try Again: Sometimes, due to high server load, there might be delays. Waiting a little while and trying again might help.
Hopefully, one of these steps will resolve your issue!