The Strange World of Document Submissions: Share Your Experiences

In the realm of client communications, we’ve all encountered some bizarre methods of document submission that leave us scratching our heads. Recently, I found myself reminiscing about some of the more questionable ways I’ve received files from clients.

For instance, one memorable experience involved a client sending me a photo of a PDF displayed on their iPad, captured using a Samsung phone and then shared via email. This peculiar submission meant that we had to manually process the invoice—a time-consuming task that could have been easily avoided had the file been sent in a more standard format.

Curious about your own experiences, I invite you to share the most unusual or frustrating document submissions you’ve encountered. Have you received anything handwritten, upside-down, or misnamed like “Image(345).jpg”? Perhaps a creative interpretation of what constitutes a formal document?

I’m gathering these stories not just for a bit of humor but also as part of a project aimed at addressing the chaos that often accompanies document submissions. I assure you, this isn’t a pitch for a product—I’m simply seeking a connection through our shared experiences in the chaotic world of client communication. Let’s unite in our bafflement!