What’s the dumbest way you’ve ever received a document from a client?

The Most Unusual Ways Clients Have Submitted Documents

In the world of professional communication, we often encounter peculiar challenges. One memorable experience stands out from the rest: a client once sent me a photograph of a PDF displayed on their iPad, captured with a Samsung phone and sent via email. Surprisingly, this led to the necessity of processing the invoice manually—a task that could have been avoided with a more straightforward submission method.

Have you experienced a similarly bizarre or frustrating document submission process? Whether it was a handwritten note, a scan that was upside down, or a file named “Image(345).jpg,” these tales provide a glimpse into the chaos of client-document exchanges.

I’m keen to hear your stories as I work on an initiative aimed at streamlining this often challenging process. Sharing these experiences can remind us that we are not alone in navigating the sometimes chaotic world of document management. What’s the strangest or most inconvenient method you’ve encountered? Let’s unravel this together!