The Most Unconventional Document Deliveries: A Call for Your Stories

In the realm of client communications, we’ve all had our fair share of unusual experiences, especially when it comes to document submissions. The methods some clients use to send essential files can leave us scratching our heads in confusion—and sometimes amusement.

Let me share a particularly memorable incident. A client once decided to send me a document via a photo. But it wasn’t just any photo; it featured a PDF displayed on their iPad, captured with a Samsung phone. To top it off, they then emailed that image my way. As you can imagine, we ended up manually processing an invoice that could have been much more straightforward.

Now, I’m curious to hear about your most bizarre or frustrating document submissions. Have you ever received something handwritten? Perhaps a file scanned upside down? Or maybe a submission with an unhelpful filename like “Image(345).jpg”?

I’m gathering anecdotes while exploring ways to streamline this often chaotic process. This isn’t a pitch—just a friendly quest for camaraderie in the face of shared challenges. Share your stories, and let’s find solace in the fact that we’re not alone in navigating this document delivery madness!