Unforgettable Client Document Delivery Experiences: Share Yours!

As professionals, we often encounter a variety of document submissions from clients that can leave us scratching our heads. In my own experience, one of the most perplexing methods involved a client who sent a photograph of a PDF displayed on their iPad. To add to the confusion, the photo was taken with a Samsung phone and then emailed to me. As a result, we still had to manually process that invoice, which was both time-consuming and amusing at the same time.

I’m sure many of you have your own stories about unusual document submissions. Perhaps you’ve received handwritten notes, upside-down scans, or files renamed to something as generic as “Image(345).jpg.” These oddities can quickly become staples of our work lives, often bringing humor to an otherwise routine task.

I’m currently gathering anecdotes like these while investigating ways to streamline document submission processes. I invite you to share your experiences as well. Let’s create a space where we can laugh about the chaos while also appreciating the quirks of working with clients. What’s the weirdest document submission you’ve encountered? Your stories might just resonate with others who have faced similar frustrations!