The Most Unconventional Ways Clients Have Submitted Documents

In the world of client communication, we often encounter unique challenges, especially when it comes to document submissions. As a professional, I’ve had my fair share of perplexing and, dare I say, amusing experiences. One incident that stands out involved a client who sent me a photograph of a PDF displayed on their iPad, captured using a Samsung phone, and subsequently emailed to me. To my surprise, we ended up processing that invoice manually—a task that could’ve easily been avoided!

This experience got me thinking: What are some of the most bizarre or frustrating ways you’ve received documents from clients? We’ve all seen it—handwritten invoices that are nearly illegible, upside-down scans that require a detective’s skill to decipher, or files renamed generically to something like “Image(345).jpg.”

I’m eager to hear your stories. What’s the strangest or most challenging document submission you’ve encountered in your line of work? This isn’t about pitching solutions but rather gathering insights into the chaotic world of document handling. Let’s share our experiences and find solace in the knowledge that we’re not navigating this bizarre landscape alone!