What’s the dumbest way you’ve ever received a document from a client?

Bizarre Document Submissions: A Call for Your Wildest Stories

In the world of client communications, we often expect a variety of formats and methods for document submissions. However, some submissions leave us scratching our heads in disbelief. I’m reaching out to gather some of the most outlandish ways you’ve received documents from clients.

Let me share my own experience: once, a client sent me a photograph of a PDF displayed on their iPad, taken with their Samsung phone, and then emailed that image to me. As you can imagine, this led to a manual processing nightmare when it came time to address that invoice.

Now, I want to hear from you. Have you encountered odd or frustrating document submissions? Perhaps you’ve had to decipher a handwritten note, or maybe you’ve come across an upside-down scan. I’ve seen files saved under vague names like “Image(345).jpg.” Whatever it is, I’m eager to collect these stories.

I’m not here to promote a solution or pitch a new product; I simply want to know I’m not alone in this chaos. Let’s come together and share our experiences dealing with unconventional document submissions!