Sharing the Most Absurd Document Submissions from Clients: A Call for Your Stories

In the world of client communication, we often encounter bizarre and humorous methods by which documents are submitted. It’s a common struggle across many industries and, frankly, it can be quite entertaining to share these experiences.

Allow me to kick things off with a memorable incident of my own. Imagine receiving a document not as a cleanly scanned PDF or well-organized file, but rather a photograph of a PDF displayed on an iPad—captured with a Samsung phone and sent via email. This odd approach resulted in the need for manual processing of the invoice. The irony and inefficiency were not lost on me!

Now I’d love to hear from you. What’s the strangest or most challenging document submission you have encountered? Perhaps it was a poorly scanned handwritten note, a file named “Image(345).jpg,” or something similarly out of the ordinary.

I’m gathering these anecdotes not to sell a product or service but to connect with others who have experienced similar frustrations in our chaotic document management world. Let’s share our stories and remind each other that we are certainly not alone in this journey!