Tales of Document Delivery: Share Your Strangest Client Experiences

In the world of client communication, we often encounter surprising and unusual methods of document submission that leave us scratching our heads. Have you ever received a document in a way that made you question your client’s understanding of technology? Let’s dive into some of the most unusual experiences!

I’ll kick things off with one of my own encounters: a client once sent me a photo of a PDF that was displayed on their iPad, snapped with a Samsung phone and sent via email. As you might imagine, we had to manually process that invoice because it was anything but straightforward.

Now, I’d love to hear from you! What’s the most bizarre or frustrating way you’ve received a document from a client? Whether it was a handwritten note, an upside-down scan, or a file named “Image(345).jpg,” we want to hear all about it!

I’m gathering these stories while working on a project aimed at reducing the chaos that often comes with document submissions. This isn’t a pitch or a promotion—just a way to connect and realize that we’re not alone in this chaotic world of client interactions. Let’s share our experiences and commiserate over the peculiarities of document delivery!