The Most Unconventional Document Submissions: A Call for Stories

In the fast-paced world of client communication, we often encounter some truly bizarre methods of document submission. It’s a reality that can lead to both frustration and amusement, as we navigate the challenges of tech miscommunication.

Take, for instance, my own experience with a client who submitted an invoice in an unconventional way: they took a photograph of a PDF displayed on their iPad using a Samsung phone and then emailed that image. Not only was it a roundabout method of sharing a straightforward document, but it also led to us having to manually process the invoice—a time-consuming task that could have been easily avoided.

This experience got me thinking: What are some of the most unusual or cumbersome document submissions that others have encountered? Perhaps you’ve received handwritten notes, upside-down scans, or even files saved as “Image(345).jpg.”

As I work towards developing a solution to streamline document submissions, I’m gathering stories from fellow professionals to highlight just how chaotic the situation can often be. I’m not promoting any product or service at this stage; I simply want to connect with others who have faced similar frustrations.

So, I invite you to share your stories! What’s the most awkward or perplexing way you’ve ever received a document from a client? Let’s commiserate and, perhaps, find some humor in the chaos together. Your experiences could help pave the way for improvements that will benefit us all.