What’s the dumbest way you’ve ever received a document from a client?

The Most Unconventional Document Submissions: Share Your Stories!

In the world of client communications, we often encounter a fascinating variety of document submissions, some of which can leave us scratching our heads in disbelief. We’ve all had those moments when we receive a file that makes us wonder, “What were they thinking?”

I’ll kick things off with a rather memorable experience. One time, a client sent me a photograph of a PDF displayed on their iPad, captured with a Samsung phone, and then forwarded that image via email. Naturally, this necessitated a manual processing of the invoice, which was anything but efficient!

Now, I want to hear from you. What’s the most bizarre or puzzling document submission you’ve ever received? Perhaps it was a handwritten note, an upside-down scan, or a file whimsically named “Image(345).jpg.” Whatever the case may be, please share your stories.

I’m gathering anecdotes for a project aimed at streamlining the chaos surrounding document management, and I want to know that I’m not alone in facing these challenges. Let’s come together and shed some light on the humorous and often frustrating ways clients approach document submissions!

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