The Most Bizarre Ways Clients Have Shared Documents

In the ever-evolving landscape of client communication, the methods by which we receive documents can sometimes lead to moments of pure bewilderment. As professionals in any field, we often encounter creative—and occasionally perplexing—ways that clients submit their paperwork.

I’ll kick things off with a memorable experience: a client once sent me a photograph of a PDF displayed on their iPad. But here’s the twist—they captured this image using a Samsung phone and then emailed it to me. To top it all off, we still had to manually process that invoice. The amount of time it took to decipher that submission could have been avoided with a simple PDF attachment!

This brings me to a thought I’ve been pondering: what’s the weirdest or most chaotic document submission you’ve ever received? Perhaps it was a handwritten note, an upside-down scan, or even a file hastily renamed to something like “Image(345).jpg.” Each story offers a glimpse into the sometimes chaotic world of document sharing.

I’m collecting these anecdotes while working on a project aimed at streamlining this often frustrating process. I’m not here to sell anything or provide a solution just yet; I’m simply eager to know that I’m not the only one facing these amusing, yet exasperating situations.

So let’s share our experiences! What’s the strangest way you’ve received a document from a client? Your stories might just lighten the mood and, who knows, maybe even inspire some innovative changes in how we handle client communication!