The Most Bizarre Ways Clients Have Submitted Documents

In the world of client communications, we’ve all encountered our fair share of unconventional document submissions. Sometimes, these experiences leave us scratching our heads and wondering about the thought processes behind them.

Let me share an experience I had: Once, a client sent me a photograph of a PDF displayed on their iPad. To make it even more interesting, the photo was taken using a Samsung phone and then emailed directly to me. As you can imagine, we still had to manually process that invoice, despite the technological advancements at our fingertips!

This leads me to wonder: What’s the strangest or least efficient document submission you’ve ever encountered? Perhaps it was a handwritten note, an upside-down scan, or even a file with a generic name like “Image(345).jpg.” I’m collecting these stories to understand the quirky challenges we face in document management.

Join me in sharing your experiences. Together, we can find solace in knowing we’re not alone in this chaos, as we work towards better solutions in the future. What’s your story?