The Most Unusual Ways Clients Deliver Documents: A Collection of Bizarre Experiences

In the world of client communications, document submission can sometimes take a turn for the absurd. As professionals, we’ve likely encountered our fair share of unconventional methods—some amusing, others simply baffling.

Allow me to share one memorable instance: A client once sent an image of a PDF they were viewing on their iPad, but here’s the kicker—it was captured using a Samsung phone. To top it off, it was sent via email! As you might guess, we had to manually process that invoice, which was a laborious task given the circumstances.

This absurdity raises an intriguing question: What’s the strangest or most challenging way you’ve received documents from clients? Perhaps it was a handwritten note that was almost indecipherable, a scan that was upside down, or maybe a file whimsically named “Image(345).jpg.”

I’m looking to compile a collection of these stories, not to criticize but to find camaraderie amidst the chaos we often face in our line of work. If you have a wild tale about document submissions, please share it! Together we can navigate the quirkiness of client communications and perhaps find inspiration to improve our processes. You’re not alone in this—let’s hear your stories!