The Strangest Document Submissions: A Call for Stories

In the world of client communications, we often encounter unexpected challenges, especially when it comes to document submissions. Have you ever received a document in a way that made you question your client’s understanding of technology? I certainly have.

Allow me to share one particularly memorable experience: I once received a photo of a PDF displayed on an iPad, captured using a Samsung smartphone, and sent via email. Not only was this method baffling, but it also meant that we had to go through the painstaking process of manually processing an invoice that should have been straightforward.

This brings me to a fun discussion point: What’s the oddest or most perplexing document submission you’ve ever encountered? Perhaps it was a handwritten note, a scan that came through upside down, or a file so poorly named that you couldn’t decipher its contents—think along the lines of “Image(345).jpg.”

I’m on the lookout for some entertaining stories as I work on a project aimed at streamlining document submissions and reducing the chaos we frequently face. I’m curious to know if you’ve had similar experiences—believe me, you’re not alone in this struggle!

Share your wildest document submission tales below. Let’s commiserate and find humor in the quirks of client communications!