What’s the dumbest way you’ve ever received a document from a client?

The Most Unusual Document Submissions: A Call for Your Stories

In the world of client communications, we often encounter a plethora of document submissions—some straightforward, others less so. Today, I want to dive into a topic that can bring a smile or a shake of the head: the odd ways in which clients have sent documents.

Allow me to share a humorous tale from my own experience: once, a client emailed me a snapshot of a PDF displayed on their iPad. The twist? The photo was taken with a Samsung phone! This unconventional method led to a manual processing of the invoice, reminding me that creativity in document submission knows no bounds.

Now it’s your turn. I invite you to share your own anecdotes about the strangest or most challenging document submissions you’ve encountered. Have you received handwritten notes, upside-down scans, or files with cryptic names like “Image(345).jpg”? Whatever it may be, I want to hear your stories!

I’m currently in the process of exploring ways to streamline document submissions, and collecting these tales serves to remind me that I’m not alone in navigating this often chaotic landscape. Your contributions could provide insights or simply a good laugh. So, let’s connect over our collective experiences in the wild world of document management!

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