The Strangest Ways Clients Have Sent Documents: A Call for Stories

We’ve all experienced the occasional hiccup in client communication, but some document submissions take the cake in terms of absurdity. I’d like to kick off this conversation by sharing an experience that still makes me chuckle (and cringe) to this day.

Imagine this: a client sent me an image of a PDF displayed on their iPad. Sounds straightforward, right? But this brilliant move was executed with a Samsung phone, resulting in a photograph of the screen rather than the actual document. To top it all off, we had to manually process that invoice due to the unconventional format.

As I reflect on this amusing incident, I can’t help but wonder about the myriad of bizarre ways other professionals have received documents from their clients. Have you ever encountered a handwritten note that was barely legible? Or perhaps an upside-down scan that left you squinting? Maybe you’ve received files whimsically named “Image(345).jpg” instead of anything remotely related to the document type.

I’m genuinely interested in hearing your stories. What are some of the strangest or most awkward document submissions you’ve had to deal with? Your experiences could help shine a light on this chaotic aspect of client communication.

Join me in sharing these tales! I’m compiling stories to address this issue, and I promise I’m not selling anything—just seeking some reassurance that I’m not navigating this madness alone. Let’s connect and swap anecdotes, because sometimes, laughter is the best way to cope with the chaos!