The Most Unusual Document Deliveries: A Call for Your Stories

In the world of client communications, we’ve all encountered our fair share of bizarre document submissions. These moments often leave us wondering how such unconventional methods can arise in a professional setting.

Let me share my own experience: a client once sent me a photograph of a PDF displayed on their iPad, captured with a Samsung phone, and emailed as an attachment. Not only was this method unconventional, but it also required us to manually process the invoice, which added unnecessary complexity to the task.

Now, I invite you to join me in sharing your experiences. What are the strangest or most frustrating ways you have received documents from clients? Perhaps you’ve encountered handwritten notes, scans turned upside down, or files inexplicably named “Image(345).jpg.”

I am currently compiling these anecdotes as I work on a project aimed at streamlining document submissions and alleviating the chaos that often accompanies them. This isn’t a pitch but rather an opportunity to connect with others who may feel similarly. Let’s come together and share our stories—it’s always comforting to know we’re not alone in our professional journeys.