The Unconventional Ways Clients Deliver Documents: A Call for Stories

In the world of client communications and document management, we often encounter surprising and sometimes bewildering methods by which clients choose to submit important files. Today, I want to hear your experiences with the most unconventional or frustrating document submissions you’ve dealt with.

Let me share my own experience: A client once sent me a photograph of a PDF that was displayed on their iPad. While that in itself might not sound too strange, the twist was that it was captured using a Samsung phone and then emailed to me. Yes, you read that right—we ended up having to manually process that invoice. What a way to make life more complicated!

Now, I’m curious about your stories. Have you ever received a handwritten note, an upside-down scan, or a file labeled as “Image(345).jpg”? Maybe you’ve encountered something even more bizarre.

I’m collecting anecdotes as part of an effort to address the chaos surrounding document management in professional settings. This isn’t a pitch for any product or service; I simply want to connect with others who may have faced similar frustrations.

So, let’s share our experiences and ensure we know we’re not alone in this sometimes-comical world of document handling! What’s the strangest document submission you have received?