The Strangest Ways Clients Have Sent Documents
In the world of professional services, communication can sometimes take unexpected turns. We’ve all experienced moments that make us chuckle, even when they leave us scratching our heads. One of the most memorable instances I encountered was when a client sent an image of a PDF displayed on their iPad, snapped with a Samsung phone, and emailed it to me. Yes, you read that right! This unconventional method resulted in a situation where we ultimately had to process that invoice manually.
As I reflect on this unusual experience, it leads me to wonder: What are some of the strangest or most convoluted methods you’ve come across when clients submit documents? Perhaps you’ve received handwritten notes that are nearly impossible to decipher or scans that appear upside down. Maybe a client’s file was mysteriously renamed “Image(345).jpg” and required some detective work to identify its content.
I’m curious to know what bizarre document submissions you’ve encountered. I’m currently gathering insights for an initiative aimed at simplifying this chaotic documentation process. Rest assured, this isn’t a pitch—just a quest for camaraderie in navigating the quirky side of client communications.
Feel free to share your stories below; let’s celebrate the laughter hidden in our daily work!
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