What’s the dumbest way you’ve ever received a document from a client?

The Most Unconventional Document Submissions: A Call for Your Stories

In the world of client communications, we often come across some rather strange scenarios, especially when it comes to receiving documents. As professionals, we strive for clarity and efficiency, but sometimes the methods our clients use to send us important files can be nothing short of perplexing.

Let me share a particularly memorable instance: a client once emailed me a photo of a PDF they were viewing on their iPad. What made it even more amusing was that the snapshot was taken with a Samsung phone! The result? We had to process that invoice manually, which was an unnecessary detour in our workflow.

I know I can’t be the only one with such experiences! I would love to hear your stories about the oddest or most challenging document submissions you’ve encountered. Whether it’s a handwritten note, a document submitted upside down, or a file saved as “Image(345).jpg,” your experiences are likely as entertaining as they are relatable.

As I work on a project aimed at streamlining the way we handle document submissions, I’m gathering anecdotes to remind myself that I’m not navigating this chaotic landscape alone. Share your bizarre and frustrating document stories in the comments below, and let’s bond over the unique challenges of our profession!

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