What’s the dumbest way you’ve ever received a document from a client?

Title: Bizarre Document Submissions: Share Your Stories

In the realm of client communication, we have all encountered moments that leave us scratching our heads in disbelief. One particular experience stands out in my memory—a client once emailed me a picture of a PDF displayed on their iPad, captured with a Samsung phone. Yes, you read that correctly! This unconventional submission resulted in our team having to manually process the invoice, adding unnecessary complexity to our workflow.

While this situation was certainly amusing in hindsight, it sparked a thought: What are some of the most outrageous or puzzling document submissions you have encountered in your professional journey? Perhaps you’ve received a handwritten note, a document scanned upside down, or an attachment mysteriously named “Image(345).jpg.”

I’m currently gathering stories like these to shed light on the challenges we face in our day-to-day operations. I’m not here to promote a solution, but simply to connect with others who have navigated similar frustrations. Your experiences matter, and sharing them can help us all find a sense of camaraderie in this chaotic world of document management.

So, what’s your story? Have you ever scratched your head over a client’s document submission? I’d love to hear your tales of the unusual or absurd!