The Most Unusual Document Submissions: Share Your Experiences!

The world of client communications can certainly be unpredictable, especially when it comes to receiving important documents. We’ve all had our fair share of bizarre submissions, and today, I want to hear your stories!

Let me kick things off with my own experience: I once received a document from a client that was nothing short of extraordinary. Instead of sending the actual file, they emailed me a photo of a PDF displayed on their iPad—captured using a Samsung phone. This odd method led to a painstaking manual process to handle the invoice.

I can’t help but wonder: what’s the most unusual or frustrating document submission you’ve encountered? Have you seen handwritten notes that were nearly illegible, upside-down scans, or files whimsically renamed like “Image(345).jpg”? I’m eager to hear about the strange and sometimes humorous ways clients have shared their documents.

I’m currently compiling stories like this as I work on a project aimed at streamlining the chaos often found in document management. This isn’t a sales pitch—I’m simply hoping to connect with others who’ve shared similar frustrations. Let’s discuss and share our experiences; who knows, perhaps together we can find solutions to these quirky challenges!