The Quirkiest Document Submissions: Share Your Stories

In the realm of client communication, the delivery of documents can often veer into the absurd. I’m curious to know: what’s the most unusual or perplexing way you’ve received a document from a client?

Allow me to share a humorous incident from my experience. One client once decided to send me a photo of a PDF displayed on their iPad—captured using a Samsung phone—and then forwarded that image to me via email. Unfortunately, this meant we had no choice but to process the invoice manually, adding unnecessary complexity to our workflow.

But I can’t be the only one who encounters these bizarre submissions. Have you ever received a handwritten note that was nearly illegible? Or a file titled “Image(345).jpg” that turned out to contain crucial information? Perhaps you’ve found yourself deciphering an upside-down scan of a contract that left you scratching your head.

As I work on a project aimed at streamlining document submissions, I’m collecting stories like these. I genuinely want to know if I’m navigating this chaos alone. If you’re willing, I’d love for you to share your own experiences in the comments. Let’s shine a light on the whimsical side of client communication!