The Most Bizarre Document Submissions: A Call for Stories

In the world of client communications, there are moments that can leave professionals shaking their heads in disbelief. We’ve all encountered our fair share of unconventional document submissions, but some truly stand out as remarkably odd.

Take, for example, my own experience: a client once emailed me a photograph of a PDF displayed on their iPad. The catch? The image was captured using a Samsung phone. As you can imagine, this creative but impractical submission led to a lengthy manual processing of the invoice.

I know I can’t be the only one with stories like this. Have you ever received a document that was handwritten, poorly scanned, or even named inappropriately as “Image(345).jpg”? The absurdity can often feel overwhelming, and yet, we all somehow continue to navigate this chaos.

As I work on developing solutions to streamline document handling, I’m reaching out to gather experiences from fellow professionals. Your tales of the strangest, most frustrating, or downright dumbfounded document submissions could shed light on the challenges we all face. So, I invite you to share your stories—let’s commiserate together and find comfort in knowing we’re not alone in this. What’s the most ridiculous document you’ve ever received?