What’s the dumbest way you’ve ever received a document from a client?

The Quirky Side of Document Submissions: What’s the Weirdest You’ve Encountered?

In the world of client communications, we all encounter our fair share of unique document submissions. As professionals, we often have to grapple with unexpected and, at times, bizarre ways that clients deliver important documents. Today’s topic aims to highlight those unusual instances and share a few laughs along the way.

Let me share my own experience: Imagine receiving an invoice not as a straightforward PDF or Word document, but instead as a photograph of a PDF displayed on an iPad—taken with a Samsung phone, no less! This unconventional approach led us to manually process that invoice, which was far from ideal. It was a real eye-opener regarding how varied submissions can be.

Have you ever received a document that left you scratching your head? Maybe it was a handwritten note that was nearly illegible, an upside-down scan that required acrobatics to read, or even a file named “Image(345).jpg” with no context whatsoever. These quirky submissions contribute to the chaotic day-to-day experiences of handling client documents.

I’m currently gathering stories from fellow professionals as I explore ways to streamline document submissions and reduce confusion. I would love to hear your experiences—what’s the most perplexing or amusing way you’ve ever received a document from a client? Let’s come together to share these tales of document woes. After all, a little humor can go a long way in navigating the chaos of our work lives!