The Most Bizarre Document Submissions: A Call for Your Stories

In the world of client communications, we often encounter situations that leave us scratching our heads. I’m reaching out to share an amusing yet perplexing experience I had and to hear about your own peculiar document submissions.

Not too long ago, a client sent me a photograph of a PDF displayed on their iPad. To add to the intrigue, this image was captured using a Samsung phone and sent via email. As a result, we had to manually process that invoice—a rather tedious task, to say the least.

Such experiences are not uncommon in our line of work. Whether it’s receiving handwritten notes, upside-down scans, or files renamed with cryptic titles like “Image(345).jpg,” I’m sure each of us has encountered some degree of chaos when it comes to document submissions.

I’m compiling these stories to gain a better understanding of the challenges we all face in this area. More importantly, I want to reassure myself—and perhaps you—that we’re not alone in dealing with these quirks.

So, I invite you to share your own experiences. What’s the strangest or most frustrating document submission you’ve encountered? Let’s come together to shed light on the oddities of document handling in our professional lives. Your stories could help inspire future solutions to streamline this chaotic process.