What’s the dumbest way you’ve ever received a document from a client?

Unbelievable Document Delivery Disasters: Clients’ Creative Submission Methods

In the world of client communications and document management, we often encounter some bizarre methods of submission. Have you ever faced a particularly strange or inefficient way of receiving documents from clients?

Let me share an amusing yet frustrating anecdote: I once received a document in the form of a photograph. The client captured a snapshot of a PDF displayed on their iPad—using a Samsung smartphone—and sent that through email. To add to the absurdity, we ended up manually processing that invoice from the image! This incident left me both incredulous and amused, and it certainly highlighted the challenges we face in managing client submissions.

Now, I’m curious to hear your experiences. What’s the most unconventional or frustrating document submission you’ve dealt with? Perhaps you’ve received handwritten notes, upside-down scans, or images with cryptic filenames like “Image(345).jpg.”

I’m gathering stories as part of a project aimed at improving document submission processes. This isn’t a pitch; rather, I hope to connect with others who have navigated similar chaotic situations. Let’s share our experiences and find some humor in the often chaotic world of document management!