Bizarre Document Submission Stories: A Plea for Clarity

In the world of client communications, sometimes we encounter unexpected— and outright baffling—methods of document submission. As professionals, we strive for efficiency, but the reality is that we often come across scenarios that leave us scratching our heads.

One particularly memorable experience I had involved a client who decided that sending a document should transcend conventional methods. Instead of forwarding a digital file, they opted to send an image of a PDF displayed on their iPad. To complicate matters further, this snapshot was taken using a Samsung phone and subsequently emailed to me. The kicker? We still had to painstakingly process that invoice by hand.

This quirky incident got me thinking: What are some of the strangest or most difficult ways you’ve encountered when receiving documents? Have you ever received handwritten notes, upside-down scans, or files whimsically renamed “Image(345).jpg”?

I’m genuinely interested in hearing your stories! As I work on a project aimed at bringing some much-needed order to this chaotic submission process, I want to know if any of you have faced similar frustrations. Let’s come together and share tales of document delivery experiences that took an unexpected turn—because it’s reassuring to know that we are not alone in this!