The Quirky Side of Document Submissions: Share Your Stories!

In the world of client interactions, the way documents are submitted can often lead to some baffling experiences. As professionals, we have all faced those moments that make us raise our eyebrows or chuckle in disbelief. I’d like to open the floor for everyone to share their most absurd encounters when receiving documents from clients.

Let me kick things off with a story of my own: I once had a client send me a photo of a PDF displayed on their iPad—and to add to the amusement, it was taken with a Samsung phone and sent via email. As you might guess, we still had to go through the tedious process of manually processing that invoice!

Now it’s your turn! What’s the strangest or most frustrating document submission you’ve encountered? Have you ever received a handwritten note that looked more like a riddle, or an upside-down scan that seemed like an abstract art project? Perhaps you’ve dealt with files named “Image(345).jpg”—the classic nameless submission.

I’m gathering these anecdotes as part of a larger effort to address the chaos surrounding document handling in our industry. This isn’t a pitch or a promotion; it’s about community and knowing that many of us share the same frustrations. Let’s engage and learn about each other’s experiences—because sometimes, laughter is the best way to handle the challenges we face in our professional lives!