Bizarre Document Submission Stories: Your Unforgettable Experiences

In the world of client communications, every now and then, we encounter moments that leave us questioning the thought process behind certain actions. Today, I want to share a particularly memorable experience and invite you to contribute your own stories.

Recently, I encountered an unusual method of document submission that had me both amused and confounded. A client sent me a photograph of a PDF displayed on their iPad. However, what made this situation truly absurd was that the photo was taken using a Samsung phone. To make matters more complicated, we ended up processing that invoice manually, adding extra time to an already tight schedule.

This interaction made me reflect on the myriad of ways documents can end up in our inboxes—many of which might be far from conventional. Have you ever received a handwritten note that was nearly illegible or an upside-down scan of an important contract? Perhaps you’ve dealt with files mysteriously named “Image(345).jpg,” leaving you guessing about their contents.

I’m keen to gather these eccentric submissions to see if others have had similar experiences. It’s comforting to know that we’re not alone in navigating this chaotic landscape of document exchanges. What’s the strangest or most frustrating document submission you’ve ever encountered?

Feel free to share your stories below. Together, we can shed light on these bizarre situations and perhaps even brainstorm some solutions to streamline this aspect of client communication!