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1. Based on the scenario you’ve described, the service you are providing goes beyond basic Bookkeeping and encompasses several specialized roles. Here’s a breakdown of what your work involves:

   1. Bookkeeping:

   • Data Entry: You are involved in entering data into QuickBooks Online (QBO), which is a traditional part of Bookkeeping.
   • Record Keeping: Ensuring transactions are accurately recorded and maintained.

   2. Error Detection and Correction:

   • Quality Control: Identifying and correcting data entry errors made by others, including the owner. This requires a keen eye for detail and accuracy, akin to a quality control role.
   • Reconciliation: Cleaning up and reconciling accounts to ensure all financial data aligns is a crucial part of maintaining the books accurately.

   3. Financial Analysis and Troubleshooting:

   • Problem Solving: Investigating and resolving issues that arise from miss-entered data. This involves a deeper understanding of financial processes and systems.
   • Analysis Skills: Likely, you’re using analytical skills to track down discrepancies and address underlying issues.

   4. Vendor and Client Communication:

   • Relationship Management: Engaging directly with vendors and clients to rectify misunderstandings or issues caused by bookkeeping errors. This is significant for maintaining positive relationships and often falls under customer service or account management.
   • Communication: Explaining and resolving issues with external stakeholders requires strong communication skills and sometimes negotiation.

   5. Advisory Services:

   • System Improvement: You might need to provide advice on better practices to reduce the frequency of errors, suggesting changes in data entry processes or additional training.

   Suggested Name for the Service:

   Given the comprehensive nature of your work, which is integral to both maintaining financial accuracy and building stakeholder relationships, you might consider using a specialized service name that reflects these multifaceted roles. Here are some suggestions:

   • Financial Operations Specialist
   • Accounts Reconciliation and Relationship Management
   • Bookkeeping and Data Integrity Specialist
   • Financial Systems and Client Relations Manager

   Conclusion

   While your work involves elements of basic bookkeeping, the additional responsibilities of error detection, operational troubleshooting, and relationship management highlight a role that’s more specialized and managerial. Recognizing and defining your role appropriately can help in communicating its value to clients and stakeholders, and in justifying billing and resource allocation.

   Feel free to adjust how you describe your services as it aligns with your broader organizational

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