Direct Login to the Study Hub?
I noticed that the myACCA login requires my ID number to access my qualifications and then I have to go to Study Hub, which feels a bit inconvenient.
When I try to log in directly to the Study Hub using my email instead of my ID, it doesn’t work. I can’t log in or reset my password either. Is there something I’m doing wrong, or is this a glitch?
One response
It sounds like you’re facing some frustrating issues with accessing the Study Hub. From your description, it seems that the login process might indeed be a bit confusing, especially since you have to use different credentials for different platforms.
Here are a few suggestions that might help:
Double-check your email: Ensure that you’re entering the correct email associated with your Study Hub account. Sometimes a small typo can prevent you from logging in.
Password Reset: If you’re unable to reset your password, make sure to check your spam/junk email folder for any correspondence from the Study Hub. If you haven’t received an email after initiating the reset, it might be worth reaching out to their support team.
Contact Support: If you’ve tried everything and still can’t access your account, it’s best to reach out to ACCA’s support. They should be able to provide clarity on whether this is a bug or if there’s a specific issue with your account.
Community Forums: Sometimes, other users may have faced similar issues. Checking forums or community boards related to ACCA might reveal some useful troubleshooting tips or insights.
Hopefully, these steps help you resolve the login issue soon!