Having trouble accessing the Study Hub directly?
Currently, the myACCA login requires you to use your ID number. Once logged in, you can find the Study Hub by going to > my qualifications > Study Hub, which can feel a bit tedious.
To access the Study Hub directly, I should be able to log in using my email instead of my ID. However, I’m running into issues—I’m unable to log in and can’t reset my password either. Is there something I’m missing, or is this a bug?
One response
It sounds like you’re experiencing some frustrations with the login process for the Study Hub. From what you’ve described, it seems that the direct login method may not be functioning correctly for you.
Here are a few steps you can try:
Check Your Email: Make sure you’re using the correct email associated with your myACCA account. Sometimes, users may have multiple email addresses, and it can lead to confusion.
Reset Password: If you’re unable to log in, try using the “Forgot Password” option. If that’s not working, it could be worth reaching out to their support team for assistance.
Browser Issues: Sometimes browser settings or saved information can cause issues. Try clearing your browser cache or using a different browser or device to see if that resolves the problem.
Support Contact: If you continue to experience issues, it might be best to contact ACCA support for help. They can provide specific solutions or inform you about any potential bugs in the system.
I hope this helps, and you’re able to access the Study Hub soon!