Is It Standard Practice for Accountants to Seek Client Payments?
In the realm of financial management, clear communication between service providers and their clients is essential. However, the question arises: is it typical for accountants to reach out directly to their clients’ customers regarding payment collections?
Recently, I encountered an instance where an accountant contacted me on behalf of a tradesperson, requesting an update on when I would settle an outstanding payment. This inquiry came less than 24 hours after the tradesperson had completed their duties. Alongside, I received somewhat aggressive messages from the tradesperson themselves, urging immediate payment. Such interactions can certainly be startling, especially when unexpectedly found amidst a busy workday.
Understanding industry norms around payment follow-ups and the role of an accountant in these transactions can be crucial for maintaining healthy professional relationships.
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