Is the client’s pay reflected accurately in QuickBooks Online?

To determine if the client’s pay is accurately reflected in QuickBooks Online (QBO), you should follow these steps:
Review Payroll Settings: Begin by checking the payroll settings in QBO to ensure that the correct pay rate, work hours, deductions, and other payroll elements are set up accurately. Confirm that there are no inadvertent changes or errors in the setup.
Verify Employee Profile: Examine the employee’s profile in QBO to ensure that all details such as pay rate, tax withholdings, and other compensation-related information are entered correctly and reflect any recent changes or updates.
Check Payroll Reports: Generate and review payroll reports for the period in question. Compare the reported amounts against your records or expectations for the client’s pay. Look for discrepancies in hours worked, rates applied, or deductions taken.
Cross-Check with External Records: Compare the pay details in QBO with any external records or pay stubs that you have for the client. This can help identify mismatches and confirm whether the pay has been misreported.
Audit Recent Payroll Runs: If the discrepancy coincides with a specific payroll run, review the details of that payroll processing. Check for any missed entries or errors that might have occurred during payroll execution.
Contact QuickBooks Support: If you cannot identify the issue but suspect an error in QBO processing, reaching out to QuickBooks support can help. They can provide additional insights or explain any known issues affecting payroll accuracy.
Consider Manual Adjustments: If adjustments need to be made for an error you’ve identified, record them carefully in QBO to reflect the correct pay in the next payroll cycle.

By following these steps, you can determine if there’s an error in the client’s pay within QuickBooks Online and take appropriate measures to rectify it.