The Challenge of Returning Company Equipment: A Personal Experience

Leaving a major firm, particularly one of the “Big Four,” can be an overwhelming experience, especially when it comes to returning company property. About ten months ago, I made the decision to part ways with my previous employer, yet I find myself still in possession of two laptops—one of which is inoperable.

Upon my departure, I took the necessary steps by completing a survey outlining the equipment I had and specifying that I required shipping materials to return the laptops. Given the nature of my work, which was primarily remote, I was hesitant to take a lengthy trip to the office, especially with the added inconvenience of parking fees.

My expectation was that a shipping label and boxes would arrive promptly, allowing me to ship back the equipment without hassle. Unfortunately, after patiently waiting, the anticipated package never materialized.

In an attempt to resolve the issue, I reached out when I felt sufficient time had passed. Unfortunately, my call was redirected to a different office due to a lack of response from my local contact. The representative I spoke with took down my information and assured me that someone would follow up. Regrettably, that follow-up never took place.

Now, several months later, these laptops are occupying valuable space in my home office, which I desperately need for my current job. While I know that a follow-up call is necessary, I can’t shake the feeling that returning company property should not be this complicated.

This experience has illuminated the often-overlooked difficulties that can arise when transitioning from a corporate job. If you find yourself in a similar situation, be prepared for possible communication hurdles and ensure you keep detailed records of your interactions. It shouldn’t be this difficult to return company property, yet persistence may be required. Here’s hoping for a smoother path forward!