The Challenges of Returning Company Equipment: My Experience with a Big Four Firm
It’s been nearly ten months since I made the decision to leave one of the Big Four firms, and I’ll admit, I still have two of their laptops in my possession—one of which is nothing more than a paperweight at this point.
Upon my departure, I took the proactive step of completing a survey detailing the laptops I needed to return. I specifically requested shipping labels and boxes for the return, as I had transitioned to a remote working setup. The thought of commuting 40 minutes to the office, only to pay for parking just to drop off company property, was far from appealing.
Initially, I anticipated a smooth process. However, weeks passed without any sign of the shipping materials I had requested. When I eventually reached out for assistance, my call was redirected to a different office, as my original location didn’t have anyone available to help. After taking my information, the representative assured me that someone would return my call, but the response never materialized.
Fast forward a few months, and these laptops have become a source of frustration rather than utility. My home office is feeling cluttered, and I desperately need the space for my current position, which leaves me stuck in a little quandary: should I simply call again?
While a part of me feels that returning company equipment should be a straightforward process, my experience has shown that sometimes, it can be fraught with hurdles. Here’s hoping that my next attempts at resolution will be met with a bit more efficiency.
What are your thoughts? Have you experienced similar challenges when returning equipment after leaving a job?
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