How can I tell if my hired bookkeeping helper is taking too long?

How to Determine If Your Bookkeeping Assistant Is Taking Too Long

I own a Bookkeeping business and quickly reached full capacity within just a year and a half while managing everything on my own. To better handle the workload and continue accepting new clients, I decided to hire a contract bookkeeper.

This contract worker has been with me for a year now, but I’ve noticed that they are quite slow in completing tasks. While I understand that speed improves with experience and accuracy is paramount, I’m becoming concerned about the time taken to finish projects. It appears they struggle to recall how to perform certain tasks, and one annual file alone has required over 80 hours.

I’m seeking advice on how long Bookkeeping tasks should generally take. At what point does it become inefficient to retain this worker? My aim is not to be unfair, but since they work remotely, it’s challenging to assess whether they’re genuinely taking longer than necessary.

Thank you for any guidance you can provide!

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  1. Ensuring your Bookkeeping business runs efficiently is key to maintaining profitability and client satisfaction. Hiring a contract bookkeeper can indeed help manage your workload, but it’s important to assess their performance to ensure they’re contributing positively to your business. Here’s a detailed guide on how to evaluate if your bookkeeper is taking too long and what to do if they are:

    Evaluate Performance

    1. Industry Standards for Time Spent:

      • On average, basic Bookkeeping tasks such as data entry, bank reconciliations, and payroll can take a few hours per client per week, depending on the complexity and volume of transactions.
      • Annual tax preparation can take significantly longer due to its complexity. However, spending over 80 hours on a single annual file might be excessive unless the file is extraordinarily complicated. Industry standards often suggest anywhere from 20-40 hours for annual reconciliations for small to medium businesses.
    2. Track Time Spent:

      • Use time-tracking software to get an accurate picture of how long specific tasks take. This can help identify areas where your bookkeeper is spending too much time.
      • Compare these times against standardized times if available, or against your own past performance and industry benchmarks.
    3. Quality vs. Quantity:

      • Ensure the work being done is accurate and free of errors. Sometimes increased time may be justified by higher accuracy and thoroughness.
      • Regularly review completed work to check for repeated errors or issues that could indicate a lack of understanding or experience.

    Communication and Feedback

    1. Regular Check-ins:

      • Schedule regular one-on-one meetings to discuss progress, obstacles, and provide constructive feedback.
      • Express concerns over productivity in specific terms and discuss any recurring issues.
    2. Identify Obstacles:

      • Ask your bookkeeper if there are particular tasks they find challenging. This could be an indication for additional training or a misunderstanding that needs clarification.
      • Evaluate if the remote setup could be hindering performance due to lack of direct support or resource accessibility.

    Training and Support

    1. Provide Training:

      • If certain skills or procedures are causing delays, offer additional training sessions to help develop these areas.
      • Consider pairing them with more experienced personnel, if possible, for mentorship.
    2. Resource Accessibility:

      • Ensure they have access to all necessary software, tools, and documentation needed to perform their job efficiently.
      • Check

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