UpWork, like many freelance platforms, charges fees on transactions made through its site. Freelancers are typically charged a sliding service fee, starting at 20% for the first $500 billed with a client, 10% for total billings between $500.01 and $10,000, and 5% for billings over $10,000. Clients do not pay UpWork fees directly for hiring freelancers, but they might incur the costs of posting jobs or for premium services.
As for reliability, UpWork is considered a legitimate platform with thousands of freelancers and clients. However, individual experiences may vary, and both freelancers and clients should exercise caution, as there are occasional reports of scams or miscommunication. It’s advisable for users to thoroughly vet clients or freelancers, make use of UpWork’s messaging system for all communications, and utilize its escrow service for secure payments to safeguard against potential issues.
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