Client Dashboards – What’s Useful?

Client Dashboards: What’s Most Beneficial?

When utilizing dashboards for client presentations—whether through Excel, Google Sheets, or dedicated dashboard software—which two to three charts, tables, or metrics do your clients consistently find most valuable?

Thank you!

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  1. When developing client dashboards, the key is to focus on delivering clear insights that directly support decision-making and highlight performance metrics that matter most to your clients. Whether using Excel, Google Sheets, or specialized dashboard software like Tableau or Power BI, certain elements consistently prove useful across various industries and applications. Here, I’ll outline two to three essential components that clients often find most helpful on their dashboards:

    1. Key Performance Indicator (KPI) Summary

    Description:

    A KPI summary provides a high-level overview of critical metrics, offering clients a snapshot of their business performance. These metrics are often tailored to the specific industry or goals of the client.

    Common Components:

    • Current vs. Previous Period: Display metrics for the current and previous period (e.g., month, quarter) side by side, typically with percentage changes.
    • Target vs. Actual: Show how the actual performance compares to target values.
    • Visual Indicators: Use color codes or icons (green for good, red for bad) to quickly convey performance status.

    Benefits:

    • Quick Assessment: Allows clients to rapidly assess how their business is performing.
    • Decision-Making: Helps prioritize areas needing attention.

    Example:

    • Sales Revenue: $500K +10% from last month
    • Customer Acquisition Cost (CAC): $50, 5% above target

    2. Trend Analysis Chart

    Description:

    Trend analysis charts, such as line or area charts, help clients understand how specific metrics evolve over time. They are particularly effective in identifying patterns, trends, and anomalies.

    Common Components:

    • Historical Data: Display data across multiple time frames (e.g., months, quarters, years).
    • Highlight Significant Events: Mark periods of interest, such as promotions or market changes.
    • Comparative Lines: Include multiple lines to compare different but related metrics, such as sales and marketing spend.

    Benefits:

    • Identify Patterns: Recognizes trends that might inform strategic decisions.
    • Forecasting: Helps in making educated projections for future periods.

    Example:

    • Monthly Revenue Trend: A line chart showing each month’s revenue for the past year with annotations for major campaigns.

    3. Segmented Performance Table

    Description:

    A performance table segmented by categories, such as products, regions, or customer demographics, enables detailed analysis within specific slices of the business.

    Common

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