Bench accounting shut down, any recommendations?

Recommendations Needed as Bench Accounting Closes Suddenly

Bench Accounting has unexpectedly ceased operations, leaving its clients in a difficult position just before the end of the tax year. I run a small yet complex business that deals with “split” transactions in PayPal, which relate to affiliate commissions and can be tricky to manage. I’m looking for an Accounting service where I can speak directly with someone over the phone, rather than relying solely on email support. Does anyone have recommendations?

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  1. I’m sorry to hear about your situation with Bench Accounting. Finding the right Accounting service, especially given the complexity of your transactions, is crucial. Below are some recommendations for Accounting services that are known for robust support, including phone assistance, which should help you navigate your split transactions and other requirements effectively.

    Recommendations for Accounting Services

    1. Pilot
    2. Overview: Pilot offers Bookkeeping, CFO, and tax services for startups and small businesses. They provide a dedicated finance expert and a detailed onboarding process.
    3. Support: Their support includes the ability to talk to real experts over the phone, along with email support.
    4. Special Features: Familiarity with tech and e-commerce businesses, which might be beneficial for handling complex transactions like split payments.

    5. QuickBooks Live Bookkeeping

    6. Overview: Intuit’s QuickBooks Live Bookkeeping provides virtual Bookkeeping services directly within their software. They match you with a certified bookkeeper.
    7. Support: Offers phone support alongside their chat and email options, allowing direct communication with your bookkeeper.
    8. Special Features: Seamless integration with other QuickBooks products, which can be ideal if you’re already using QuickBooks for other accounting needs.

    9. Acuity

    10. Overview: Acuity offers a range of financial services from basic bookkeeping to CFO-level advice. They cater to small businesses with more tailored services.
    11. Support: Acuity provides phone and video consultations, which could be particularly useful for discussing detailed aspects of your bookkeeping needs.
    12. Special Features: Flexible service offerings, meaning you can scale the services up or down depending on your needs.

    13. Bookkeeper360

    14. Overview: This service offers bookkeeping, business advisory, and payroll services specifically catered to startups and small businesses.
    15. Support: Bookkeeper360 offers phone support, allowing you to discuss complex transactions in detail.
    16. Special Features: Their team is experienced with a range of accounting platforms and can customize their services to your business needs.

    17. Decimal (formerly known as SLC Bookkeeping)

    18. Overview: Decimal provides outsourced bookkeeping solutions for small to medium-sized businesses, offering customizable accounting and payroll services.
    19. Support: Offers comprehensive phone support with a dedicated team for your business.
    20. Special Features: Has expertise in using technology to streamline complex transactions, which

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