Alternatives to Bench Accounting: Seeking Recommendations
The Unexpected Closure of Bench Accounting
Recently, Bench Accounting unexpectedly ceased operations, leaving many clients in a difficult position, particularly with the end of the tax year approaching. My own business, which is small yet intricate due to “split” transactions within PayPal (related to affiliate commissions), has been affected by this sudden shutdown.
Seeking New Accounting Solutions
As I navigate this transition, I’m on the lookout for a reliable accounting service that offers more than just email support—preferably one with accessible phone support. If you have any recommendations for services that can handle complex financial needs and provide direct communication options, I’d love to hear your suggestions.
One response
I’m sorry to hear about the situation with Bench Accounting. Finding a reliable and accessible Accounting service is crucial, especially when your business has specific needs like managing complex transactions. Here are some recommendations for Accounting service providers that offer personalized support and are known for their customer service, including phone support.
1. QuickBooks Online with QuickBooks Live Bookkeeping
Overview:
QuickBooks Online is one of the most popular Accounting Software options for small businesses due to its robust set of features and integrations. QuickBooks Live Bookkeeping is an add-on service that provides access to a team of professional bookkeepers for assistance.
Features & Benefits:
– Phone and Video Support: You can schedule live sessions with your bookkeepers to discuss your needs.
– Real-Time Access: Manage your books and transactions online, anytime.
– Customizability: Good for managing complex transactions with features like custom tagging and categorization.
Considerations:
– The price might be higher with the Live Bookkeeping add-on.
Learn More: QuickBooks Online
2. Xero with Xero Advisor Network
Overview:
Xero is another highly-regarded accounting solution, particularly praised by small business owners for its user-friendly interface and powerful capabilities.
Features & Benefits:
– Global Network: Access to Xero Advisors who can provide tailored advice and services, often including phone consultations.
– Integration Capabilities: Good for complex payment systems like Paypal.
– Multi-Currency Functionality: Useful if your transactions involve multiple currencies.
Considerations:
– It might require initial setup assistance to cater specifically to complex business needs.
Learn More: Xero
3. Wave Accounting
Overview:
Wave is a free Accounting Software that offers a surprising amount of functionality for small businesses. While the software itself is free, they offer paid Bookkeeping and accounting services as well.
Features & Benefits:
– Affordable Personalized Services: Access paid support for complex tasks or setup.
– Phone Support Available: Particularly for their paid services.
Considerations:
– May not offer as advanced integration features as QuickBooks or Xero.
Learn More: Wave Accounting
4. Pilot
Overview:
Pilot offers a modern approach to bookkeeping, providing a dedicated professional to manage