Seeking Insights for Enhancing an Accounting Software Tool

Hello, esteemed readers!

Over the past year, I’ve dedicated my efforts to developing a software tool tailored for an Accounting firm in the Netherlands. This innovative solution allows clients to submit invoices in various formats—whether via phone or web—automatically extracting essential data and forwarding it to their Accounting team.

The firm has expressed interest in upgrading and expanding the capabilities of the tool, but I find myself facing a challenge: I currently lack direct access to the accountants who use the system. This limitation makes it difficult to gather detailed feedback and understand their specific needs.

I’m reaching out to this vibrant community for guidance. From the perspective of bookkeepers and accountants, what features would significantly improve the functionality and usability of this tool? Your insights could provide invaluable direction as I work to create a more effective and user-friendly experience for the accounting team.

Thank you in advance for your suggestions and expertise!