Enhancing Accounting Software: Seeking Your Insights

Hello, fellow professionals!

Over the past year, I’ve developed and successfully implemented a software solution for a Dutch Accounting firm. This tool was designed to streamline the invoicing process, allowing clients to submit invoices via phone or web. The software efficiently extracts relevant data before delivering it to the accountants for processing.

Recently, I have been tasked with upgrading and enhancing the system. However, I face a challenge; I lack direct access to the accountants who use the tool on a daily basis, which hinders my ability to gather valuable feedback and insights from end users.

To ensure that the next iteration of the software meets the needs and expectations of Accounting professionals, I am reaching out for your suggestions. From the perspective of bookkeepers and accountants, what features or functionalities do you believe would significantly enhance the user experience for your team?

Your insights could provide invaluable direction as I work to improve this essential tool. Thank you in advance for sharing your thoughts!