Seeking Insights for a Software Tool Designed for Accounting Firms

Hello, esteemed readers!

Over the past year, I had the privilege of developing a software tool tailored for a Dutch Accounting firm. This application serves to streamline their operations by allowing clients to submit invoices through either phone or web interfaces. The system proficiently extracts essential data and forwards it to the accountants, optimizing their workflow.

Currently, the firm has tasked me with enhancing and upgrading the tool to facilitate an even better user experience. However, I’ve encountered a challenge—I do not have direct access to their accountants. This limitation makes it difficult to gather firsthand feedback from the end users who rely on this tool daily.

In light of this, I turn to you, the vibrant online community, for your valuable insights. From the perspective of bookkeepers and accountants, what features would you suggest I incorporate into the software? Are there specific functionalities that could enhance efficiency and usability for the Accounting team?

Your expertise is greatly appreciated as I strive to refine this tool into an indispensable asset for the firm’s operations. Thank you for sharing your thoughts!