Enhancing an Invoice Management Tool for Accounting Firms: Seeking Your Insights

Hello, fellow professionals!

Over the past year, I’ve successfully developed and implemented a software tool for a Dutch Accounting firm. This system was designed to streamline the process of capturing invoices from clients, whether through phone or web submissions, extracting essential data, and relaying it to their accountants for further processing.

As I embark on the next phase of this project, the firm has requested enhancements and upgrades to improve user experience and functionality. However, I face a challenge: I do not have direct access to their accountants, which limits the amount of feedback I can gather from the actual users of the system.

With that in mind, I am reaching out to the community for assistance. I would appreciate any insights or suggestions regarding features that would enhance the software from the perspective of bookkeepers and accountants. What functionalities could significantly improve their workflow? Are there specific pain points you think should be addressed to facilitate a better experience with the tool?

Your feedback will be invaluable in ensuring that the upgrades meet the needs of the users effectively. Thank you in advance for your contributions and expertise!