Seeking Insights for Enhancing an Accounting Software Tool

Hello, readers!

Over the past year, I have been dedicated to developing a software tool tailored for a Dutch Accounting firm. This innovative solution enables the firm to efficiently receive invoices from their clients, whether submitted via phone or through their website. The tool effectively extracts necessary data and forwards it to the accountants for processing.

Currently, I have been asked to improve and upgrade the system to enhance its functionality. However, I face a challenge: I do not have direct access to the accountants who utilize the tool daily, making it difficult to gather actionable feedback and understand their specific needs.

As I embark on this journey of refinement, I would greatly appreciate any suggestions or insights from those with experience in Bookkeeping or Accounting. What features or functionalities do you believe would elevate the user experience for accountants and make their processes more streamlined?

Your thoughts and ideas would be invaluable in guiding the improvements of this tool, ensuring it meets the needs of those who rely on it for their day-to-day operations. Thank you in advance for your contributions!