Bizarre Document Submissions: Your Weirdest Client Experiences

Have you ever encountered a situation where a client’s method of sharing documents left you scratching your head? I certainly have.

Let me share one of the most perplexing experiences I’ve had: a client once sent me a photograph of a PDF file displayed on their iPad. Surprisingly, they captured this image using a Samsung phone and then emailed it to me. As a result, we still had to manually process that invoice—what a hassle!

This got me thinking about the various unusual and sometimes comical ways clients submit their documents. From handwritten notes that require deciphering to upside-down scans that make you question if the client is pulling your leg, the creative (and often chaotic) ways clients try to communicate can be quite entertaining.

I’m interested in hearing your stories! Have you ever received document submissions that were particularly strange, such as images renamed with vague titles like “Image(345).jpg,” or perhaps documents that were handwritten and needed a translator?

I’m gathering these anecdotes for a project aimed at tackling these chaotic submission methods. I’m not promoting anything—I’m simply seeking a sense of camaraderie in this shared experience. Let’s share our stories and commiserate over the quirks of client communications!