Seeking Insights for Enhancing a Software Tool for Accounting Firms

Hello, readers!

Over the past year, I have had the rewarding experience of developing a software tool tailored for a Dutch Accounting firm. This innovative tool simplifies the process of collecting invoices from clients, whether submitted via phone or web. It efficiently extracts essential data and delivers that information directly to their accountants.

Now, the firm has expressed a desire for further upgrades and enhancements to the system. However, I encounter a challenge: I currently lack direct access to the accountants who use the tool daily. Without firsthand feedback from these end-users, it’s difficult to gauge what improvements would be most beneficial.

I am reaching out to this community for your insights. If you have experience working in Bookkeeping or Accounting, I would greatly appreciate your input on potential features and functionalities that could enhance the user experience for accountants.

What specific tools or capabilities do you believe would make the workflow smoother or more efficient for accounting teams? Your feedback can help create a product that truly meets the needs of its users, ultimately leading to increased productivity and satisfaction.

Thank you for your valuable insights!